GoodWe AND GENERAL ELECTRIC* EHB/GEH BYPASS RECALL

There is a risk of serious injury or death if the inverter switch is in bypass mode and the inverter is operating during a blackout.

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If you are having difficulty, please email us at support@goodwerecall.com.au or call 1300 508 449

Schedule a call back with one of our support team.

24hr Non-English Support
(Within Australia)

24hr Non-English Support
(International)

* General Electric branded (Goodwe manufactured)

GOODWE ENCOURAGES ALL CONSUMERS WITH AN EHB/GEH MODEL INVERTER TO GET IN TOUCH WITH GOODWE VIA OUR SUPPORT CHANNEL

Reason for Recall: If the inverter is switched to bypass mode, it can export energy during a grid outage.

Hazard: There is a risk of serious injury or death from electric shock if:

the inverter is set to “bypass”, and
the inverter is operating in backup mode, and
nearby workers (onsite or offsite) are carrying out electrical work assuming no active power.

Goodwe branded EHB models	General Electric branded (Goodwe manufactured)
GW5K-EHB-AU-G11	GEH5.0-1U-10
GW8.6K-EHB-AU-G11	GEH8.6-1U-10
GW9.99K-EHB-AU-G11	GEH10-1U-10