GoodWe AND GENERAL ELECTRIC* EHB/GEH BYPASS RECALL

There is a risk of serious injury or death if the inverter switch is in bypass mode and the inverter is operating during a blackout.

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If you are having difficulty, please email us at support@goodwerecall.com.au or call 1300 508 449

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* General Electric branded (Goodwe manufactured)
GOODWE ENCOURAGES ALL CONSUMERS WITH AN EHB/GEH MODEL INVERTER TO GET IN TOUCH WITH GOODWE VIA OUR SUPPORT CHANNEL
Reason for Recall: If the inverter is switched to bypass mode, it can export energy during a grid outage.

Hazard:
 There is a risk of serious injury or death from electric shock if:
  • the inverter is set to “bypass”, and
  • the inverter is operating in backup mode, and
  • nearby workers (onsite or offsite) are carrying out electrical work assuming no active power.
 
 
Goodwe branded EHB modelsGeneral Electric branded (Goodwe manufactured)
GW5K-EHB-AU-G11GEH5.0-1U-10
GW8.6K-EHB-AU-G11GEH8.6-1U-10
GW9.99K-EHB-AU-G11GEH10-1U-10